Those who return any product, the amount will be credited automatically in your bank account within 7 days which you can use for any further purchase. If the product you purchase is not of the accurate size or the item is defective, you may also go for an exchange policy.
In this case, the new item will be delivered at your doorstep free of cost but it all depends on the availability of the item in the stock. Those items which are to be returned or exchanged must be unused.
For example, if you wish to return the Book which you bought from Boookart, then it should be in its original box with proper packaging.
If any item purchased does not match with your placing order, or there are any brand issues, then only it can be exchanged. Exchanges are allowed only if your address is serviceable for an Exchange by their logistics team.